Privacy Policy

Effective May 1, 2026

This is a working draft pending review by Colombian counsel for compliance with Ley 1581 de 2012, GDPR, and CCPA. For questions in the meantime, contact us through the form on the homepage.

1. Who we are

W2B Agency ("W2B", "we", "us") is a remote-first, bilingual digital services agency providing SEO/GEO/AEO, web development, and workflow automation services to clients worldwide. Our website is https://w2bagency.com.

2. Information we collect

When you submit our contact form, we collect:

  • Your full name and email address (required)
  • Company name, requested service, budget range, and project message (optional)
  • The locale you submitted from (English or Spanish)

We also collect basic technical information from all visitors — IP address, user agent, and referring page — through standard server logs and Vercel's edge infrastructure.

3. How we use it

We use submitted information solely to respond to your inquiry, scope work, and provide services if we engage. We do not sell or share contact information with third parties for marketing.

4. Service providers

We rely on the following third-party processors to deliver this site:

  • Vercel — hosting and edge delivery
  • Resend — transactional email delivery for contact-form submissions
  • Calendly — meeting scheduling when you book a call
  • Google Fonts — typography delivery

Each provider processes data under its own privacy terms. We do not run analytics, advertising pixels, or cross-site tracking on this site at this time.

5. Retention

Form submissions are retained for as long as needed to respond, deliver services, and meet legal or accounting obligations. You may request deletion at any time by emailing the address listed in the contact form response.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port personal data we hold about you, and to withdraw consent. To exercise any right, contact us through the form on the homepage. We respond within thirty (30) days.

7. International transfers

Because we serve clients in multiple jurisdictions and rely on US-based providers (Vercel, Resend, Calendly), data may be processed outside the European Union or your country of residence. We rely on each provider's standard contractual clauses where required.

8. Changes

We may update this policy as the business evolves. The effective date above will reflect the most recent revision.